Customer satisfaction since 1928. For changing to the local guy my intro price for 500 gallon will be 1.95 a gallon. The only exception would likely be - unless Suburban Propane bought a fuel delivery company who did install the tank. Years serving our customers and their communities. The purchase of your own tank will be whats referred to as a sunk cost (no pun intended), but youll more than make that money back (and quickly) by getting the reduced rates. setCookie('localProductDropdown', response, 1);
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Today, 9/15/2010, I discovered a Delivery Ticket (Invoice 1136-139471) for the amount of $151.29 attached to my door. I questioned having the tank removed and getting a smaller tank but it would cost me hundreds of dollars. Specializing in propane, heating oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. I told them the guy down the street charges 2.05 a gallon whats up with that. At that time my hot water and heat were both propane. He did this for everyhome he built in subdivision. When I looked on my bill it was already included something they call a reg. Joanne, I have been a customer for years. Then something happened. It is not their tank and they do not know age of tank or the integrity of the tank. Remove tanks and reimbursement for left over gas. Disclaimer In addition, no store has ever decided to charge me a rental fee for walking into their business because the last time I shopped there, I had not spent enough money, in their opinion! West Coast Self-Storage Clackamas. ITS THE MIDDLE OF WINTER AND I have small children at home! Suburban Propane provides a storage tank for our customers use. Desired outcome: Please complete this form to request a review of your complaint by an attorney. years with no tank rental now trying to charge for rental of tank do I have to pay it, Creative Commons Attribution-NoDerivs 3.0 Unported License. I paid them over $1 million in commerical account over 19 yrs ago. The Transportation Fuel Surcharge is reviewed each month and is clearly itemized on your bill. If you own your own tank is the gallon rate lower? I work for a volunteer fire department and they did the same thing to them! A wide selection of tank and tankless RV water heaters including the only replacement for 6-gallon Atwood/Dometic water heaters still on the market. Godiva Chocolate Class Action Settlement of Godiva Chocolate Class Action Lawsuit Over Belgium 1926 Representations/Labeling. now the say that i have to have that one removed before i can switch companies. I am also disabled and on a fixed income, so I do try to budget. Save my name, email, and website in this browser for the next time I comment. About Us; Support; Safety; Investors; SuburbanCares; Careers; Agway Energy; Employee Gateway; SPH 15.23 (-0.10 -0.65%) CONTACT US . Propane is a versatile energy source that can be used []. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. | Terms & Conditions | Privacy Policy, News about class action lawsuits, class action lawsuit settlements, class action lawyers & attorneys & class action law. Jan 28 my 50 gallon propane tank went empty. Read our Newswire Disclaimer. I just remembered I would be charged for these new ones. I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! if (jQuery('.description-form select#product').length > 0) product = jQuery('.description-form select#product').val();
they are charging me fees on top of fees to pick up my tank I have 200 gal. Neighbors sought legal advice at one time and Suburban couldnt prove ownership of tank and neither could be. This is an egregious abuse of ethical business practice, if not illegal, and is worthy of formal complaint to the Better Business Bureau, as well as potential legal action on behalf of the consumer. checkDescriptionFormCookie("description-form-product",".description-form select#product");
Customer satisfaction since 1928. Two years of not even knowing how much fuel I use because of the leaks. This complaint was posted by a verified customer. The latest review Kerosene was posted on Dec 31, 2022. Called the company on Wednesday and they said they would call back with a time. They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. They are the highest priced in the Sonora area. I rent my tank so I have a yearly fee of $51.46. I was told multiple times that our deliveries wouldnt be put on hold until this was settled. I informed the representative that I would pay for the 2.1 gallons of LPG that were replaced in the tank; however, I would not pay for something I had not received or used, at which point I was threatened with having my propane tank turned-off, thereby making the gas inaccessible to me. We are checking local neighborhood pages and many people in WNC are complaining about this same issue. 12:33 21 Aug 22 "Very attentive and friendly team at Suburban Propane in Tallahassee. I have been having issues with this take for a few months. I updated my tank to ondemand when I retired to reduce my usage and save money. jQuery(this).addClass('active');
jQuery(this).removeClass('inactive');
Cancelled it at that point cause it was apparent that this company does not have their act together. I never had an issue paying the rental fee, but telling me I have to give them almost $200 for nothing is going too far. I paid the bill under protest because I did not want it to hurt my credit. HSR Annual Reports; HSR Resources; Early Termination Updates on Twitter; Early Termination Updates by email; Premerger Notification Office Blog Posts; Premerger/HSR Press Releases; HSR Early Termination Notices API Endpoint; Return to top. Peloton Sales Tax Class Action Lawsuit Complaint Filed In New York. When I told them to come and get the tank, they said it would cost me $5000 to have it removed. This browser does not support PDFs. I havent actually filled my tank for probably 10 years, but paid the tank rental. We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. I do not have that money. Havent pursued legal action again Suburban yet. Minimal Bill) because I had not used what Suburban Propane indiscriminately and subjectively determined to be a minimum amount of propane! The Safety Practices & Training Fee helps us to maintain our safety standards, which already meet or exceed Federal, State and Local regulations. I prepaid for 175 gallons of kerosene - I tried to call local office on 12/23 but got no answer; have never had good luck going thru the 800 number, because tank was between 1/8 and 1/4 decided not to wait til local office could be reached and put thru request on 12/25 which was not processed until 12/26. The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. This Schedule K-1 is accompanied by detailed, user-friendly instructions to assist the investor who prepares his or her own tax return. At the time the Suburban rep. stated I could purchase the tank at a later date. 2 months ago we received a 3 day shut of notice to pay up. With more than 3,300 full-time employees, Suburban Propane maintains business operations in 41 states, providing . A class action lawsuit was filed against Suburban Propane Partners, L.P. and Suburban Propane, L.P. (collectively Suburban Propane or Defendants) in the United States District Court for the District of New Jersey on behalf of a putative class of current and former residential propane customers of Suburban Propane (styled Robert Slack, Caroline Oat and Michael Farber v. Suburban Propane Partners, L.P. and Suburban Propane, L.P. , Case No. Going on the 3rd week I called to see why it's not gone. They took two months to get rid of tanks and sent me a statement for my credit for gas and then charged me the EXACT amount of my credit for removal fees on tanks. I feel sorry for the driver, due to the fact he crept behind my house in January to refill, first time I have every seen him do this in 9 years. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. });
Suburban Propane is charging me $5.08. Some kind of reduction in yearly charges. When it was installed the service man wrote on the tank installed 2-22-13 extended warranty. Their rates sky rocketed in ways I never saw before. Finally i told them to stop, that i was switching to Petro and they continued to deliver. The Safety Practices & Training Fee does not vary with the volume delivered. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. They finally actually got a lien against me with the sheriffs dept for owing them almost 1300.00 (they claim) I claimed they owed me for wasting all t hat propane and not fixing the problem but instead just bringing another tank for the excess propane use. If anyone has any advise what I should do please let me know.. One for the pool and one for my house. A proposed class action lawsuit claims that Suburban Propane, L.P. has billed Siskiyou County, California residents for volumes of propane gas that "far exceed any reasonable amount" that would be consumed. treat their costumers this way. I am on a fixed income and can not afford $1,400 for 200 gallons of propane. I got a very rude person that couldn't give me a reason why or even an estimate on whenswitch to a rude manager that says they will pick it up when they can because it's not an emergent reason well yes it is.we run stove, heat, and hot water on propane. Heres the latest from Suburban Propane. jQuery( document ).ready(function() {
The Suburban Co. stated that we were charged $5.69 because we used a small amount of propane gas. Putting in the regulator so that I can use the propane at my house. Latter in the late afternoon the driver called and said he had an emergency delivery near me and asked if he could do my delivery as well. Company on Wednesday and they continued to deliver desired outcome: Please complete this form to request a of... Sonora area told multiple times that our deliveries wouldnt be put on hold until this was settled hurt my.... 31, 2022 since 1928 say that i can use the propane at my house how much i. Separate line item on the 3rd WEEK i called to see why it 's not.! Until this was settled and electricity in deregulated markets who did install the tank, they said would. It to hurt my credit we are checking local neighborhood pages and many people in are. 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